CoAgents helps brands deliver effortless, on-brand customer experiences. Beautifully, and autonomously.
Stop juggling tickets, agents, and escalations. CoAgents routes, resolves, and personalizes every interaction, from a TikTok DM to a Shopify post-purchase email, without ever needing a BPO.
A single workspace where AI feels bespoke, human agents focus on VIPs, and operations stay in sync.
AI senses intent and sentiment across TikTok Shop DMs, email, or chat, matching your tone of voice in seconds.
Pull live Shopify and TikTok Shop order data straight into the conversation.
Connect Shopify, TikTok Shop, Stripe, and custom tools in one pass so AI can resolve the entire thread.
CoAgents keeps a dynamic knowledge base synced with your latest FAQs, policies, and past support tickets so every reply is accurate.
| Feature | Traditional BPO | CoAgents VIP |
|---|---|---|
| Cost | £5K-£50K/month | Fixed & scalable |
| Resolution time | Hours-days | Seconds-minutes |
| 24/7 coverage | Shift-dependent | Always on |
| Brand voice | Inconsistent | 100% on-brand |
| End-to-end resolution | Escalations galore | One AI, full closure |